
Xactaware has been working in the areas of accredited certification, surveillance, auditing and inspection for over 12 years.
Experience gained through close liaison with clients Societe Generale de Surveillance (SGS) and UKAS has led to a unique and deep understanding of all areas of the industry.
To companies carrying out these activities Xactaware can offer a number of off-the-shelf solutions for standard document production and control, key account management, invoicing and order management.
For companies undergoing certification, Xactaware have a suite of tools aimed at helping the organisation manage the creation of the manuals and processes required.
These products are not shrink-wrapped but based on a framework solution tailored to the specific requirement of the client.
This approach is necessary because the industry has highly specialized requirements which depend on the specific sub-market and geographical region.
Xactaware have extensive international experience in this sector and have delivered solutions to many parts of the world - the UK, Belgium, Germany, Switzerland, Italy, Canada, Japan, Taiwan, Hong Kong and many other countries.
Xactaware has a first class track record in the travel and tourism industry.
Working together with Specialist Tour Operations (STO), a division of TUI, Xactaware have developed a cutting-edge solution for in resort activity management called Sapphire.
Using web technology, the Sapphire system incorporates sales capture and reporting, credit card verification, supplier management, arrivals lists and financial management.
Sapphire is now in its fourth season and has expanded to include a number of different holiday products.
Xactaware have developed a generic version of this system called EasyRep for other tourism companies. The EasyRep system has now been adopted by Esprit Holidays for use in its ski resorts.
We are also developing a new version of this system in the .NET environment for future commercial release. The product will include a mobile component, inter-modal transport and credit card verification modules.
Xactaware has developed a sophisticated order management suite called OrderEater.
Experience gained through close liaison with clients such as Societe Generale de Surveillance (SGS) and Specialist Holidays Group (SHG) have given Xactaware a unique basis for offering an order management solution.
For multi-language, multi-currency, multi-location orders, complex services and products and sophisticated resource allocation OrderEater is second to none.
OrderEater encompasses facilities for CRM, resource management, order management, invoicing, financial interfacing, reporting, document creation, design and management, pricing and a host of other features.
Keeping track of goods and services is a problem that has faced businesses since the industrial revolution.
Xactaware have created a powerful tracking system capable of recording the movements of anything from plates of steel rolled in Siberia to rolls of bread baked in Burnley. Out of the box, AtAnyPoint builds a system which records and tracks any item, or group of items, of any size through any number of points.
Using a simple set of questionnaires, AtAnyPoint creates a model of how an organisation moves its goods, services or just about anything from point to point.
Anyone with a good knowledge of their business can use AtAnyPoint - no programming is required and once it has gathered the information, AtAnyPoint will auto-generate all the web pages, reports and database elements required to process the business model.
Compatible with most industry standard bar code readers, AtAnyPoint can group and split items which can then be monitored as they take different routes to their destination.
One feature, which really makes AtAnyPoint stand out from its competitors, is its ability to carry out non-contiguous tracking.
Most business systems force users to enter information for one stage of a process before they can access another stage, AtAnyPoint allows for information to be entered in whatever order it appears. Which means you can generate reports of where the gaps are and discover where goods go missing.